Smart Solutions Occupational Therapy is committed to protecting your privacy. This Privacy Policy applies to how Smart Solutions Occupational Therapy collects and handles personal information and data.
Methods of collecting information
Smart Solutions Occupational Therapy collects personal information through a variety of methods including electronic or face to face interactions; interaction with our website; requests for information; and provision of goods and services. We may also collect personal information directly from individuals, or their authorised representatives; through referrals from other service providers; and from commercial list providers.
Website Visitors
Like most website operators, Smart Solutions Occupational Therapy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as: the browser type; language preference; referring site; and the date and time of each visitor request. Smart Solutions Occupational Therapy’s purpose in collecting non-personally identifying information is to better understand how Smart Solutions Occupational Therapy’s visitors use its website.
Smart Solutions Occupational Therapy may collect the following types of personal information when you send us a message or referral: contact details; details for next of kin or emergency contact; job applications; and other information relevant to the relationship of the individual with Smart Solutions Occupational Therapy. We may also collect sensitive information such as details of a complaint; racial or ethnic origin; medical condition; and/or other health information where relevant to the medical condition and/or services sought by the individual or referring party.
Smart Solutions Occupational Therapy encourages you to review the privacy statements of websites you choose to link to from Smart Solutions Occupational Therapy so that you can understand how those websites collect, use and share your information. Smart Solutions Occupational Therapy is not responsible for the privacy statements or other content on websites outside of the Smart Solutions Occupational Therapy website.
By using the Smart Solutions Occupational Therapy website, you consent to the info / data practices described in this statement.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Smart Solutions Occupational Therapy uses cookies to help Smart Solutions Occupational Therapy identify and track visitors, their usage of the website, and their website access preferences. Smart Solutions Occupational Therapy visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Smart Solutions Occupational Therapy’s websites, with the drawback that certain features of Smart Solutions Occupational Therapy’s websites may not function properly without the aid of cookies.
Use of your Personal Information
Smart Solutions Occupational Therapy collects and uses your personal information to deliver the services you have requested and also operate the Smart Solutions Occupational Therapy website. Smart Solutions Occupational Therapy also uses your personally identifiable information to inform you of other products or services available from Smart Solutions Occupational Therapy and its affiliates. Smart Solutions Occupational Therapy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Smart Solutions Occupational Therapy does not sell, rent or lease its customer lists to third parties. Smart Solutions Occupational Therapy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (name, address, telephone number, email) is not transferred to the third party. In addition, Smart Solutions Occupational Therapy may share data with trusted partners: to help us deliver the services you have requested; perform statistical analysis; send you email or postal mail; provide customer support; or arrange for service visits or deliveries. All such third parties are prohibited from using your personal information except to provide these services to Smart Solutions Occupational Therapy, and they are required to maintain the confidentiality of your information.
Smart Solutions Occupational Therapy does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Smart Solutions Occupational Therapy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on Smart Solutions Occupational Therapy or the website;
- Protect and defend the rights or property of Smart Solutions Occupational Therapy; and,
- Act under exigent circumstances to protect the personal safety of users of Smart Solutions Occupational Therapy, or the public.
Security of your Personal Information
Smart Solutions Occupational Therapy secures your personal information from unauthorized access, use or disclosure. Smart Solutions Occupational Therapy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Access and Corrections
Individuals may request access to the personal information Smart Solutions Occupational Therapy holds about them. Where reasonable and practicable to do so, and in accordance with the provisions of the Privacy Act, Smart Solutions Occupational Therapy will provide supervised access to an individual’s personal information. Requests to access personal information must be made in writing, either by email or hard copy. Please find our contact details below.
In the event access to records requires a significant allocation of resources, we may charge a reasonable administration fee to cover associated costs. Corrections or updates to personal information supplied by clients or their authorised representatives must be made by the individual or their authorised representative. In all cases, Smart Solutions Occupational Therapy must be satisfied changes are authorised by the individual in question.
Changes to this Statement
Smart Solutions Occupational Therapy will occasionally update this Privacy Policy to reflect company and customer feedback. Smart Solutions Occupational Therapy encourages you to periodically review this statement to be informed of how Smart Solutions Occupational Therapy is protecting your information.
Customer Feedback
Smart Solutions Occupational Therapy welcomes your comments regarding this Privacy Policy. If you have any concerns, complaints, or if you believe that Smart Solutions Occupational Therapy has not adhered to this statement, please contact Smart Solutions Occupational Therapy. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Contact Information
Should you need to contact Smart Solutions Occupational Therapy, please see details on the Get in touch page. We will respond to your request as soon as possible.
If you would like a copy of our Privacy Policy, please contact us at: info@smartsolutionsot.com.au